Last updated: July 2025
At Divya Gangajal, your privacy is sacred to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or place an order.
Information We Collect
We collect only the information needed to serve you well:
- Personal details — your name, email address, phone number and shipping/billing address when you place an order or contact us.
- Order information — the products you buy, order value and payment status. We do not store your full card or UPI details; payments are handled by secure third-party gateways.
- Technical data — your IP address, browser type and pages visited, collected automatically to keep the site secure and running smoothly.
How We Use Your Information
- To process, pack and deliver your orders.
- To send order updates, tracking details and important service messages.
- To respond to your enquiries and provide customer support.
- To improve our products, website and overall experience.
- To send offers or spiritual updates — only if you have opted in.
Cookies
We use cookies to remember your cart, keep you signed in and understand how the site is used. You can disable cookies in your browser settings, though some features may not work as expected.
Sharing Your Information
We never sell your personal data. We share it only with trusted partners who help us operate — such as courier companies and payment gateways — and only to the extent needed to complete your order. We may also disclose information if required by law.
Data Security
Your data is transmitted over secure, encrypted connections and stored with reasonable safeguards. While no method is completely foolproof, we work hard to protect your information from unauthorised access.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by writing to us. You can also unsubscribe from marketing messages using the link in any such email.
Contact Us
For any privacy-related question, please contact us and our team will be glad to help.